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Privacy policy
  1. Use of personal information
    Our business collects and uses personal information for the following business purposes defined in the Act on the Protection of Personal Information Act No. 57 of (2003) (hereafter referred to as “the Act”). Please note that said business purposes may change to the extent that the purposes of use remain reasonably recognizable as being considerably relevant to previous purposes.

      • Business Content
        Managing sales and maintenance (for leased items) of hardware such as telephones, multifunction devices, and PCs;
        Developing and managing sales of business software packages;
        Managing leased server services, provider services, and internet connection and phone services;
        Planning and producing websites; and
        Business incidental to the above.

     

    • Purposes of Use
      To perform our duties under contracts and conduct transactions;
      To provide information, products, and services;
      To provide information on events and campaigns;
      To share business-related information via personal and virtual contact;
      To develop business software packages; and
      For recruitment selection purposes and to otherwise manage employees.
      Should we require personal information for purposes other than those noted, we will promptly notify the person whose information is sought of the new purpose of use and publicize the new purpose.
      However, the person in question is not required to be notified and the new purpose is not required to be publicized if any of the following conditions A to C apply:
      A. Notifying the person or disclosing the purpose of use may pose a risk of harm to the life, body, property, or other rights and interests of the person or a third party other than the person;
      B. Notifying the person or disclosing the purpose of use may pose a risk of harm to the rights or legitimate interests of the business operator.
      C. Notifying the person or disclosing the purpose of use may hinder the operations of a national institution or local public body in carrying out affairs stipulated as being required by law to be done.
  2. Procedures for Disclosing, etc. Personal Information
    We will respond to requests from persons for disclosure, correction, and suspension of use, etc. (hereafter referred to as “disclosure, etc.”) of personal information we hold based on established law. The specific procedure for requesting disclosure, etc., requires a “Disclosure Request” be submitted with authorization by the person or their agent following our provision of a “Notice of Purpose of Use”. Please contact us at the address provided in the “Inquiries regarding personal information” section below.
    Please note that requests for disclosure will incur a fee charged by us. (No fee is required for requests of corrections, additions, suspension of provision, or suspension of provision to a third party.) The fee specified by the company of 1,000 yen plus consumption tax, etc., is valid at the time of billing and to be paid by bank transfer. The fee transfer invoice will be sent together with the disclosure invoice. Please note that the bank transfer fee will be borne by the customer.
  3. Queries and Complaints about Personal Information Use
    If you have any questions or complaints regarding our handling personal information, please contact us at the address provided in the “Inquiries regarding personal information” section below.

    Inquiries about Personal Information Use

    Ripple Co., Ltd.
    3rd Floor
    3-20 NBF Kumamoto Building
    Karashima-cho, Chuo-ku
    Kumamoto-shi, Kumamoto
    〒860-0804
    Ph: 096-311-7722

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